Key Figures

Economic and financial indicators

€ thousand or %, except where otherwise indicated 2019
Restated
2020
Restated
2021
Revenues (1) 740,286 745,240 847,870
Operating costs (EBITDA) (2) 620,550 641,614 729,771
EBITDA (3) 119,736 103,627 118,099
Recurring EBIT (1) 65,512 41,491 60,093
Operating costs (EBIT) 693,001 710,733 785,998
EBIT  47,285 34,507 61,872
EBT 35,527 23,126 50,808
Net profit for the period (4) 29,197 16,669 38,404
Earnings per share (EUR) (5) 0.19 0.11 0.26
Dividend per share (EUR) (6) - 0.085 0.12
EBITDA margin 16.2% 13.9% 13.9%
Recurring EBIT margin 8.8% 5.6% 7.1%
EBIT margin 6.4% 4.6% 7.3%
Net profit margin 3.9% 2.2% 4.5%
Free cash flow 32,335 21,843 45,334
   
  31.12.2019 31.12.2020 31.12.2021
Cash and cash equivalents 442,996 518,180 877,873
Own cash 115,376 135,424 142,265
Assets 2,513,441 2,894,903 3,585,199
Liabilities 2,382,026 2,744,628 3,410,653
Equity 131,415 150,275 174,546
Share Capital 75,000 75,000 75,000
   
Operating Indicators
Mail
Addressed mail volumes (million items) 619.0 516.9 484.6
Unaddressed mail volumes (million items) 521.4 412.3 449.9
Express & Parcels
Portugal (million items) 22.0 28.4 32.7
Espanha (million items) 15.8 24.9 41.1
Financial Services
Payments (number of transactions; millions) 1.2 1.5 1.6
Savings and insurance (subscriptions; €m) 3,971.4 3,837.9 4,428.0
Banco CTT  
Number of current accounts 461,271 517,431 573,201
Customer deposits (€k) 1,283,567.3 1,689,110.3 2,122,817.1
Payments (number of transactions; millions) 52.2 44.6 46.2
Mortgage loans book, net (€k) 405,074.1 524,584.1 594,823.3
Auto loans book, net (€k) 469,594.4 560,445.1 648,814.9
Credit card book, net (€k) - - 293,098.5
Consumer credit production (€k) 43,901.9 32,283.1 41,694.9
LTD (including 321 Crédito) 69.0% 64.8% 72.7%
Number of branches 212 212 212
Staff
FTE (7) 12,392 12,255 12,882
Staff as at 31st December 12,355 12,234 12,608
Average staff 12,369 12,206 12,335
Retail, Transport and Delivery Networks
CTT access points 2,370 2,366 2,356
          - Retail network (post offices) 539 562 570
          - Postal agencies (partnership branches) 1,831 1,804 1,786
Payshop agents 4,821 5,133 5,261
Postal delivery offices 226 225 222
Postal delivery routes 4,660 4,648 4,396
Fleet (number of vehicles) 3,804 4,018 3,964
   
Sustainability Indicators
Total CO2 emissions, scopes 1 and 2 (kton.) (8) 16.7 16.1 16.0
Energy consumption (TJ) (8) 381.7 362.2 358.3
Eco?friendly vehicles 315 335 346

(1) Excluding specific items.
(2) In 2021, and in 2020 and 2019 (proforma), operating costs (EBITDA) include impairments and provisions; also, the impact of the leases covered by IFRS 16 is presented pursuant to this standard.
(3) Excluding depreciation & amortization and specific items.
(4) Attributable to equity holders.
(5) Considering the average number of ordinary shares that make up CTT's capital excluding the average number of own shares held by the Group as at 31 December 2021 (855,004).
(6) The Board of Directors will propose a dividend payment of € 0.12 per share for the 2021 financial year, payable in 20 May 2022. This proposal will be considered and voted at the General Meeting of 21 April 2022.
(7) The calculation methodology has been changed from 1 January 2020. FY 2019 of FTE was recalculated to be comparable.
(8) Provisional 2021 figures. Including green energy.