Key Figures

Economic and financial indicators

€ thousand or %, except where otherwise indicated 2020
Restated
2021 2022
Revenues (1) 745,240 847,870 906,625
Operating costs (EBITDA) (2) 641,614 729,771 777,335
EBITDA (3) 103,627 118,099 129,290
Recurring EBIT (1) 41,491 60,093 64,512
Operating costs (EBIT) 710,733 785,998 850,498
EBIT  34,507 61,872 56,127
EBT 23,126 50,808 46,714
Net profit for the period (4) 16,669 38,404 36,407
Earnings per share (EUR) (5) 0.11 0.26 0.25
Dividend per share (EUR) (6) 0.085 0.12 0.125
EBITDA margin 13.9% 13.9% 14.3%
Recurring EBIT margin 5.6% 7.1% 7.1%
EBIT margin 4.6% 7.3% 6.2%
Net profit margin 2.2% 4.5% 4.0%
Free cash flow 21,843 45,334 67,400
   
  31.12.2020 31.12.2021 31.12.2022
Cash and cash equivalents 518,180 877,873 456,469
Own cash 135,424 142,265 166,192
Assets 2,894,903 3,585,199 4,057,488
Liabilities 2,744,628 3,410,653 3,832,559
Equity 150,275 174,546 224,929
Share Capital 75,000 75,000 72,675
   
Operating Indicators
Mail
Addressed mail volumes (million items) 516.9 484.6 457.6
Unaddressed mail volumes (million items) 412.3 449.9 424.6
Express & Parcels
Portugal (million items) 28.4 32.7 33.1
Spain (million items) 24.9 41.1 39.2
Financial Services
Payments (number of transactions; millions) 1.5 1.6 1.5
Savings and insurance (subscriptions; €m) 3,837.9 4,428.0 8,138.0
Banco CTT  
Number of current accounts 517,431 573,201 602,165
Customer deposits (€k) 1,689,110.3 2,122,817.1 2,283,287.8
Payments (number of transactions; millions) 44.6 46.2 29.7
Mortgage loans book, net (€k) 524,584.1 594,823.3 658,610.5
Auto loans book, net (€k) 560,445.1 648,814.9 760,274.0
Credit card book, net (€k) - 292,098.5 353,815.6
Consumer credit production (€k) 32,283.1 41,694.9 48,038.3
LTD (including 321 Crédito) 64.8% 72.7% 77.9%
Number of branches 212 212 212
Staff
FTE  12,255 12,882 12,679
Staff as at 31st December 12,234 12,608 12,506
Retail, Transport and Delivery Networks
CTT access points 2,366 2,356 2,371
          - Retail network (post offices) 562 570 569
          - Postal agencies (partnership branches) 1,804 1,786 1,802
Payshop agents 5,133 5,261 5,271
Postal delivery offices 225 222 218
Postal delivery routes 4,648 4,396 4,288
Fleet (number of vehicles) 4,018 3,964 4,371
   
Sustainability Indicators
Total CO2 emissions, scopes 1, 2 and 3 (kton.) (7)(8) 59.5 88.9 88.7
Energy consumption (TJ) (8) 361.4 358.7 365.5
Alternative vehicles 335 346 667

(1) Excluding specific items.
(2) In 2021, and in 2020 (proforma), operating costs (EBITDA) include impairments and provisions; also, the impact of the leases covered by IFRS 16 is presented pursuant to this standard.
(3) Excluding depreciation & amortization and specific items.
(4) Attributable to equity holders.
(5) Considering the average number of ordinary shares that make up CTT's capital excluding the average number of own shares held by the Group as at 31 December 2022 (2,470,440).
(6) The Board of Directors will propose a dividend payment of € 0.125 per share for the 2022 financial year, payable in 19 May 2023. This proposal will be considered and voted at the General Meeting of 20 April 2023.
(7) Change in the calculation methodology as of 2021. The value for 2020 is under review.
(8) Provisional 2022 figures. Including green energy.