Cookies policy

This cookies policy intends to inform in a simple and clear way how the information collected is used when browsing through the CTT Group websites, Apps and online services.

In this sense, the use of cookies in the various domains (and corresponding sub-domains) of the CTT Group companies is explained below.

Contact us for more information on the CTT Group Cookies Policy.

1. What are cookies

Cookies are small text files that websites place on the computers and mobile devices of people who visit those websites. These files may be temporary (automatically deleted when the browser is closed) or persist until a pre-established date.

The use of cookies is an ordinary practice, and the various browsers enable each user to refuse their use, as well to delete the cookies created.

2. How they are used

The use of cookies intends to improve the users’ browsing in the various CTT Group companies’ websites, making it simpler and swifter and turning it more interesting and dynamic. The contents disclosed will be oriented to the users’ expectations and needs, not harming the devices used (computers, smartphones, tablets, etc.).

If you don’t want to use cookies, you will still be able to browse through the CTT Group companies’ websites. Be informed that, when disabling cookies, the websites may not work correctly.

2.1. Type and validity of cookies

The cookies used in this website may vary according to the placement on your device:

  • Session cookies - these expire when you close your browser and do not remain on your computer.
  • Persistent cookies - these are stored in the longer term on your computer. They are normally used to make sure the site remembers your preferences.

We are 4 varieties of cookies which operate on our website:

I. Strictly necessary

Strictly necessary cookies are essential to enable you to move around this website and use its features and/or services

II. Performance

Performance cookies allow us to update the CTT Group companies’ websites, apps and services to meet the user preferences and improve performance. They collect information about how this website is used, e.g. which pages users visit most often. These cookies don’t collect information that identifies individuals. All information is aggregated and therefore anonymous.

 III. Functional

Functional cookies allow this website to remember choices you make, e.g. your username, log in details and language preferences and any customisations you make to website pages during your visit. They are necessary to provide features and services specific to individual users.

IV. Advertising

These cookies are placed on our site by our third-party service providers and they may remember your web browsing activity and may be used to understand about your preferences and interests. They also limit the number of times that the adverts are presented to the user and measure the efficiency of the advertising campaigns.

The user may choose to use totally or partially the above-mentioned cookies. If he/she chooses not to enable cookies, he/she will still be able to browse through the websites, apps and services of the CTT Group companies, but some web pages may not work correctly. To know more about how to limit the use of cookies, please see no. 4 below. 

3. Third Party Cookies

Cookies may be generated by domains belonging to the CTT Group or by domains belonging to third parties. For example, when you visit a website from another company through a link, that company may also place cookies on your device.

Cookies generated by third parties have similar functions to the ones generated internally; however, the CTT Group does not control how they are used, so please check the corresponding cookies policies associated.

This policy is reviewed on a regular basis aiming at the update of the cookies list used by third parties.

Today, when browsing through the CTT Group companies’ websites, apps and services, the user may find cookies from the following companies:

  • Google / DoubleClick

To know more about how these cookies work, please click https://policies.google.com/technologies/ads?hl=pt-PT;

  • Facebook

To know more about how these cookies work, please click https://pt-pt.facebook.com/about/privacy/update;

  • Turn audience

To know more about how these cookies work, please click - https://www.amobee.com/trust/privacy-guidelines/#cookies;

  • Hotjar

The cookies used by this entity intend to understand the interaction between users and websites, apps and services from the CTT Group companies. The following information is collected: address changes while browsing through the CTT Group companies’ websites, apps and services, movements and clicks, and changes in the display window.

To know more about how these cookies work, please click https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookies and https://help.hotjar.com/hc/en-us/articles/115011647627-How-do-Hotjar-Recordings-Work-.

  • Hubspot

These Cookies are used to meet the dimension of the CTT Group companies’ websites, apps and services inbound marketing (oriented towards the users/customers). This information aims at orienting the campaigns and adapting the communication.

To know more about how these cookies work, please click https://legal.hubspot.com/cookie-policy.

  • Microsoft / BingAds

BingAds cookies customise the adds seen by the user in third-party websites as of the user’s interests (collected when browsing through the CTT Group companies’ websites, apps and services), like the websites viewed and the reports downloaded by the user. The data are kept anonymous and are used to orient adds and monitor the efficiency of the advertising campaigns in other websites.

To know more about how these cookies work, please click https://privacy.microsoft.com/en-us/privacystatement.

  • LinkedIn e Twitter

These cookies aim at creating anonymous user profiles, offering relevant advertising to the user.

To know more about how these cookies work, please click https://www.linkedin.com/legal/cookie-policy?_l=pt_PT – Linkedin and https://help.twitter.com/pt/rules-and-policies/twitter-cookies - Twitter.

  • Eloqua (Oracle)

To provide improved communication and marketing services, we use Eloqua to e-mail marketing. The cookies are used to recognize visitors and monitor demographic and behaviour information coming from (potential) customers.

To know more about how these cookies work, please click https://www.oracle.com/pt/legal/privacy/privacy-policy.html#11.

  • Tealium AudienceStream

The AudienceStream is used to manage the visitors’ data and uses cookies and other identifiers to recognize them. Aims at the creation of the user’s consolidated interactions to adapt/manage the sites communication. Communications should be more relevant, appropriate and adapted towards the user’s interests.

To know more about how these cookies work, please click https://tealium.com/cookie-policy/.

  • Mediacom

The [m]Insights platform, used by Mediacom to manage data, processes anonymous information to create consumer insights and establish target audiences, based on behaviour elements.

To know more about how these cookies work, please click https://www.groupm.com/mplatform-privacy-policy.

4. Cookies management

In compliance with the current legislation, except in what concerns strictly necessary cookies, the CTT Group companies’ websites, apps and services only use cookies under the user’s previous express approval.

The CTT Group companies will only use cookies to the meet the above-mentioned aims.

It is very important to state that the use of cookies is essential to the proper operation of the CTT Group companies’ websites, apps and services, so we suggest their acceptance.

Disabling cookies will very likely affect the proper operation of the CTT Group companies’ websites, apps and services performance, or will prevent the use of some services. If you choose to disable cookies, we will not ensure full access to the services provided nor be sure that they will be effective during the visit. Disabling cookies will also affect the CTT Group companies’ websites, apps and services updates, to meet the user’s preferences and improve the performance.

4.1. Control operations

If you wish, you can perform the following cookies management/control operations through your browser:

  • Disable, block or enable all cookies;
  • Block “third party” cookies (i.e., cookies established by online services that are not the ones you are visiting);
  • Delete all cookies when closing the browser;
  • “Private”/” anonymous browsing”, lets you browse the web without recording the browsing history or storing local data, such as cookies (however, you should be aware of the limitations inherent to this resource as regards privacy);
  • Install plugins and others that extends the browser’s functionalities.

4.2. Remove cookies

To activate a 'Do Not Track' browsing in a simple and intuitive way, and to manage cookies as of the browser, he/she may use the following hyperlinks:

Mozilla Firefox

Google Chrome

Safari

Internet Explorer

Opera

 

For more information on cookies, please read AboutCookies.org or AllAboutCookies.org.